PRIVACY POLICY

PRIVACY
POLICY

PRIVACY
POLICY

Our commitment

For Multicargo Transportes e Logistica Lda, the privacy and protection of our customers’ personal data and that of other subjects is crucial.
We are determined to comply with all applicable personal data protection legislation, respecting basic principles and the rights of subjects of personal data.
This Privacy Policy complements other contractual provisions and information that may be provided by Multicargo Transportes e Logistica Lda to its customers and other policies and rules created for personal data protection.

Multicargo Transportes e Logistica Lda and how your personal data is processed

The Data Controller is Multicargo Transportes e Logistica Lda, who provides you with the service and offers products. As part of this, the company decides which data will be collected, the types of processing, and the purposes for which the data will be used as stated in point 4.
In certain cases, Multicargo Transportes e Logistica Lda will act as a contractor and will process your personal data on behalf of another organization who will act as the data controller.
In such cases, we recommend that you read the privacy policy and other information on the processing of your personal data provided by the data controller.

Basic concepts

What are personal data?
Personal data are any information, of whatever kind or in whatever format, that pertains to a given identified individual.

Who are the subjects of personal data processed by Multicargo Transportes e Logistica Lda?
Personal data subjects are individuals whom the personal data pertain to.
For example, as data controller, Multicargo Transportes e Logistica Lda may process personal data whose subjects are its individual or corporate clients, those contracting the company’s services and products, former clients, and potential customers.

Which personal data are processed?
Multicargo Transportes e Logistica Lda only collects and processes the personal data needed to provide you with a quality service, aiming to offer you the products and services that best suit your needs, to carry out services contracted by you, and to fulfil its obligations when acting as a subcontractor.

As part of its service provision, Multicargo Transportes e Logistica Lda processes the following categories of personal data:

  1. Identification details as applicable (name, address, place of birth, nationality, double nationality, citizen’s card, sex, date of birth, telephone number, email address, tax ID number, marital status, occupation);
  2. Identification details of the object (type of property, type of vehicle)

Reasons for processing your personal data and circumstances in which we do so

Data processing as data controller
As the data controller, Multicargo Transportes e Logistica Lda processes personal data only in the following situations:

1.  Record and proof of commercial transactions, which includes (among others):

  • replies to information requests by customers or potential customers;
  • requests for quotes;

2.  Customer management, according to his or her interests;

Rights of data subjects

Right of access

You have the right to receive confirmation of whether your personal data are processed by Multicargo Transportes e Logistica Lda and information about such processing (purpose of processing, recipients of your data, and storage times) whenever you request such.
You also have the right to receive a copy of your personal data being processed by Multicargo Transportes e Logistica Lda.

Right to rectification
Whenever you feel that your personal data are inaccurate or incomplete, you may request their rectification or completion.

Right to erasure
In some situations, you may request the erasure of your personal data. In such cases, Multicargo Transportes e Logistica Lda will delete your data, provided this does not interfere with ongoing services.

Right to restriction of processing
In certain cases, you can ask Multicargo Transportes e Logistica Lda to limit access to personal data or to suspend processing. For example, that would happen in situations where you challenge the accuracy of your personal data for a period of time that allows Multicargo Transportes e Logistica Lda to verify said accuracy.

Right to data portability
In the situations provided for in applicable legislation, you have the right to receive personal data about you, provided by you to Multicargo Transportes e Logistica Lda, in a structured format that is easy to use and can be read automatically.

Right to object
You have the right to object to your personal data being processed at any time, for reasons connected with your situation, when such processing is based on Multicargo Transportes e Logistica Lda ‘s legitimate interest or when the processing has been carried out for purposes other than those for which the data were collected but compatible with those purposes.

You may also object to your personal data being processed for purposes of direct marketing, at any time and without having to give a reason.

Right to not be subject to automated individual decision-making
Multicargo Transportes e Logistica Lda does not make automated individual decisions, including profiling, that may take effect in the legal sphere or affect you significantly in a similar way.

Right to withdraw your consent
In cases where data processing is carried out on the basis if your consent, you may withdraw that consent at any time.
If you withdraw your consent, your personal data will cease to be processed, unless there is another basis, such as a contract or legitimate interest by Multicargo Transportes e Logistica Lda that would allow such processing.

Right to complain to the ombudsman
You have the right to complain to the ombudsman on matters related to how your personal data are processed.
In Portugal, the ombudsman is the National Data Protection Commission.
For more information, go do www.cnpd.pt.

How can you exercise your rights?

You can exercise your rights as follows:

Email: you can exercise your rights by writing an email to geral@multicargo.pt
Letter: you can exercise your rights by writing a letter to Multicargo Transportes e Logistica Lda and sending it to Avenida Mário Brito 4161.
Telephone: you can exercise your rights by calling +351 220 930 060

Exercising your rights is free of charge.

Technical and organizational security measures
To ensure the security of personal data entrusted to it, Multicargo Transportes e Logistica Lda has adopted several technical and organization security measures to protect your personal data from destruction, loss, alteration, disclosure, and unauthorized access and against any other form of unlawful processing.

Liability for services and web sites

We advise you to read the rules on the use of cookies on the Multicargo Transportes e Logistica Lda web site. You may also read the Cookie Policy.
The Multicargo Transportes e Logistica Lda web site may contain links to other web sites, products, and services provided by third parties. Multicargo Transportes e Logistica Lda has no links to such third parties, and they are not covered by this Privacy Policy. Therefore, Multicargo Transportes e Logistica Lda recommends that you ask those third parties about their rules on processing your personal data.

Stay up to date regarding the protection of your personal data and how they are processed
The information in this document may be changed from time to time.
Therefore, we advise you to check this web site, where this information is always kept up to date, so you are always aware of how your personal data is being processed.
Whenever there are changes to how we process your personal data, Multicargo Transportes e Logistica Lda will inform you using the usual means of communication.

Our commitment

For Multicargo Transportes e Logistica Lda, the privacy and protection of our customers’ personal data and that of other subjects is crucial.
We are determined to comply with all applicable personal data protection legislation, respecting basic principles and the rights of subjects of personal data.
This Privacy Policy complements other contractual provisions and information that may be provided by Multicargo Transportes e Logistica Lda to its customers and other policies and rules created for personal data protection.

Multicargo Transportes e Logistica Lda and how your personal data is processed

The Data Controller is Multicargo Transportes e Logistica Lda, who provides you with the service and offers products. As part of this, the company decides which data will be collected, the types of processing, and the purposes for which the data will be used as stated in point 4.
In certain cases, Multicargo Transportes e Logistica Lda will act as a contractor and will process your personal data on behalf of another organization who will act as the data controller.
In such cases, we recommend that you read the privacy policy and other information on the processing of your personal data provided by the data controller.

Basic concepts

What are personal data?
Personal data are any information, of whatever kind or in whatever format, that pertains to a given identified individual.

Who are the subjects of personal data processed by Multicargo Transportes e Logistica Lda?
Personal data subjects are individuals whom the personal data pertain to.
For example, as data controller, Multicargo Transportes e Logistica Lda may process personal data whose subjects are its individual or corporate clients, those contracting the company’s services and products, former clients, and potential customers.

Which personal data are processed?

Multicargo Transportes e Logistica Lda only collects and processes the personal data needed to provide you with a quality service, aiming to offer you the products and services that best suit your needs, to carry out services contracted by you, and to fulfil its obligations when acting as a subcontractor.

As part of its service provision, Multicargo Transportes e Logistica Lda processes the following categories of personal data:

  1. Identification details as applicable (name, address, place of birth, nationality, double nationality, citizen’s card, sex, date of birth, telephone number, email address, tax ID number, marital status, occupation);
  2. Identification details of the object (type of property, type of vehicle)

Reasons for processing your personal data and circumstances in which we do so

Data processing as data controller

As the data controller, Multicargo Transportes e Logistica Lda processes personal data only in the following situations:

  1. Record and proof of commercial transactions, which includes (among others):
  • replies to information requests by customers or potential customers;
  • requests for quotes;
  1. Customer management, according to his or her interests;

Rights of data subjects

Right of access
You have the right to receive confirmation of whether your personal data are processed by Multicargo Transportes e Logistica Lda and information about such processing (purpose of processing, recipients of your data, and storage times) whenever you request such.
You also have the right to receive a copy of your personal data being processed by Multicargo Transportes e Logistica Lda.

Right to rectification
Whenever you feel that your personal data are inaccurate or incomplete, you may request their rectification or completion.

Right to erasure
In some situations, you may request the erasure of your personal data. In such cases, Multicargo Transportes e Logistica Lda will delete your data, provided this does not interfere with ongoing services.

Right to restriction of processing
In certain cases, you can ask Multicargo Transportes e Logistica Lda to limit access to personal data or to suspend processing. For example, that would happen in situations where you challenge the accuracy of your personal data for a period of time that allows Multicargo Transportes e Logistica Lda to verify said accuracy.

Right to data portability
In the situations provided for in applicable legislation, you have the right to receive personal data about you, provided by you to Multicargo Transportes e Logistica Lda, in a structured format that is easy to use and can be read automatically.

Right to object
You have the right to object to your personal data being processed at any time, for reasons connected with your situation, when such processing is based on Multicargo Transportes e Logistica Lda ‘s legitimate interest or when the processing has been carried out for purposes other than those for which the data were collected but compatible with those purposes.

You may also object to your personal data being processed for purposes of direct marketing, at any time and without having to give a reason.

Right to not be subject to automated individual decision-making
Multicargo Transportes e Logistica Lda does not make automated individual decisions, including profiling, that may take effect in the legal sphere or affect you significantly in a similar way.

Right to withdraw your consent
In cases where data processing is carried out on the basis if your consent, you may withdraw that consent at any time.
If you withdraw your consent, your personal data will cease to be processed, unless there is another basis, such as a contract or legitimate interest by Multicargo Transportes e Logistica Lda that would allow such processing.

Right to complain to the ombudsman
You have the right to complain to the ombudsman on matters related to how your personal data are processed.
In Portugal, the ombudsman is the National Data Protection Commission.
For more information, go do www.cnpd.pt.

How can you exercise your rights?

You can exercise your rights as follows:

Email: you can exercise your rights by writing an email to geral@multicargo.pt
Letter: you can exercise your rights by writing a letter to Multicargo Transportes e Logistica Lda and sending it to Avenida Mário Brito 4161.
Telephone: you can exercise your rights by calling +351 220 930 060

Exercising your rights is free of charge.

Technical and organizational security measures
To ensure the security of personal data entrusted to it, Multicargo Transportes e Logistica Lda has adopted several technical and organization security measures to protect your personal data from destruction, loss, alteration, disclosure, and unauthorized access and against any other form of unlawful processing.

Liability for services and web sites
We advise you to read the rules on the use of cookies on the Multicargo Transportes e Logistica Lda web site. You may also read the Cookie Policy.
The Multicargo Transportes e Logistica Lda web site may contain links to other web sites, products, and services provided by third parties. Multicargo Transportes e Logistica Lda has no links to such third parties, and they are not covered by this Privacy Policy. Therefore, Multicargo Transportes e Logistica Lda recommends that you ask those third parties about their rules on processing your personal data.

Stay up to date regarding the protection of your personal data and how they are processed
The information in this document may be changed from time to time.
Therefore, we advise you to check this web site, where this information is always kept up to date, so you are always aware of how your personal data is being processed.
Whenever there are changes to how we process your personal data, Multicargo Transportes e Logistica Lda will inform you using the usual means of communication.

Our commitment

For Multicargo Transportes e Logistica Lda, the privacy and protection of our customers’ personal data and that of other subjects is crucial.
We are determined to comply with all applicable personal data protection legislation, respecting basic principles and the rights of subjects of personal data.
This Privacy Policy complements other contractual provisions and information that may be provided by Multicargo Transportes e Logistica Lda to its customers and other policies and rules created for personal data protection.

Multicargo Transportes e Logistica Lda and how your personal data is processed

The Data Controller is Multicargo Transportes e Logistica Lda, who provides you with the service and offers products. As part of this, the company decides which data will be collected, the types of processing, and the purposes for which the data will be used as stated in point 4.
In certain cases, Multicargo Transportes e Logistica Lda will act as a contractor and will process your personal data on behalf of another organization who will act as the data controller.
In such cases, we recommend that you read the privacy policy and other information on the processing of your personal data provided by the data controller.

Basic concepts

What are personal data?
Personal data are any information, of whatever kind or in whatever format, that pertains to a given identified individual.

Who are the subjects of personal data processed by Multicargo Transportes e Logistica Lda?
Personal data subjects are individuals whom the personal data pertain to.
For example, as data controller, Multicargo Transportes e Logistica Lda may process personal data whose subjects are its individual or corporate clients, those contracting the company’s services and products, former clients, and potential customers.

Which personal data are processed?

Multicargo Transportes e Logistica Lda only collects and processes the personal data needed to provide you with a quality service, aiming to offer you the products and services that best suit your needs, to carry out services contracted by you, and to fulfil its obligations when acting as a subcontractor.

As part of its service provision, Multicargo Transportes e Logistica Lda processes the following categories of personal data:

  1. Identification details as applicable (name, address, place of birth, nationality, double nationality, citizen’s card, sex, date of birth, telephone number, email address, tax ID number, marital status, occupation);
  2. Identification details of the object (type of property, type of vehicle)

Reasons for processing your personal data and circumstances in which we do so

Data processing as data controller

As the data controller, Multicargo Transportes e Logistica Lda processes personal data only in the following situations:

  1. Record and proof of commercial transactions, which includes (among others):
  • replies to information requests by customers or potential customers;
  • requests for quotes;

2.  Customer management, according to his or her interests;

Rights of data subjects

Right of access
You have the right to receive confirmation of whether your personal data are processed by Multicargo Transportes e Logistica Lda and information about such processing (purpose of processing, recipients of your data, and storage times) whenever you request such.
You also have the right to receive a copy of your personal data being processed by Multicargo Transportes e Logistica Lda.

Right to rectification
Whenever you feel that your personal data are inaccurate or incomplete, you may request their rectification or completion.

Right to erasure
In some situations, you may request the erasure of your personal data. In such cases, Multicargo Transportes e Logistica Lda will delete your data, provided this does not interfere with ongoing services.

Right to restriction of processing
In certain cases, you can ask Multicargo Transportes e Logistica Lda to limit access to personal data or to suspend processing. For example, that would happen in situations where you challenge the accuracy of your personal data for a period of time that allows Multicargo Transportes e Logistica Lda to verify said accuracy.

Right to data portability
In the situations provided for in applicable legislation, you have the right to receive personal data about you, provided by you to Multicargo Transportes e Logistica Lda, in a structured format that is easy to use and can be read automatically.

Right to object
You have the right to object to your personal data being processed at any time, for reasons connected with your situation, when such processing is based on Multicargo Transportes e Logistica Lda ‘s legitimate interest or when the processing has been carried out for purposes other than those for which the data were collected but compatible with those purposes.

You may also object to your personal data being processed for purposes of direct marketing, at any time and without having to give a reason.

Right to not be subject to automated individual decision-making
Multicargo Transportes e Logistica Lda does not make automated individual decisions, including profiling, that may take effect in the legal sphere or affect you significantly in a similar way.

Right to withdraw your consent
In cases where data processing is carried out on the basis if your consent, you may withdraw that consent at any time.
If you withdraw your consent, your personal data will cease to be processed, unless there is another basis, such as a contract or legitimate interest by Multicargo Transportes e Logistica Lda that would allow such processing.

Right to complain to the ombudsman
You have the right to complain to the ombudsman on matters related to how your personal data are processed.
In Portugal, the ombudsman is the National Data Protection Commission.
For more information, go do www.cnpd.pt.

How can you exercise your rights?

You can exercise your rights as follows:

Email: you can exercise your rights by writing an email to geral@multicargo.pt
Letter: you can exercise your rights by writing a letter to Multicargo Transportes e Logistica Lda and sending it to Avenida Mário Brito 4161.
Telephone: you can exercise your rights by calling +351 220 930 060

Exercising your rights is free of charge.

Technical and organizational security measures
To ensure the security of personal data entrusted to it, Multicargo Transportes e Logistica Lda has adopted several technical and organization security measures to protect your personal data from destruction, loss, alteration, disclosure, and unauthorized access and against any other form of unlawful processing.

Liability for services and web sites
We advise you to read the rules on the use of cookies on the Multicargo Transportes e Logistica Lda web site. You may also read the Cookie Policy.
The Multicargo Transportes e Logistica Lda web site may contain links to other web sites, products, and services provided by third parties. Multicargo Transportes e Logistica Lda has no links to such third parties, and they are not covered by this Privacy Policy. Therefore, Multicargo Transportes e Logistica Lda recommends that you ask those third parties about their rules on processing your personal data.

Stay up to date regarding the protection of your personal data and how they are processed
The information in this document may be changed from time to time.
Therefore, we advise you to check this web site, where this information is always kept up to date, so you are always aware of how your personal data is being processed.
Whenever there are changes to how we process your personal data, Multicargo Transportes e Logistica Lda will inform you using the usual means of communication.